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Please read the below information regarding your delivery. If you have any questions regarding delivery please don’t hesitate to contact us on either 01215011111 or sales@skatehut.co.uk.

UK Delivery Charges
 

Basket Value

Shipping Method

Under £40

£40-£100

Over £100

Royal Mail Tracked
(2-3 days)

£2.49

FREE

FREE

CollectPlus
(Next Working day)

£3.99

£3.99

£3.99

Next Weekday Delivery
(Monday to Friday)

£4.99

£3.99

£3.99

Saturday Delivery*

£5.99

£5.99

£5.99

* - not always available throughout the year

UK Delivery Options Explained

Below is a breakdown of the delivery options we offer.

  • Royal Mail Tracked 2-3 Days

This is a tracked service so you can check your delivery is on the way. This should be received within 2-3 days after ordering, inclusive of Saturdays. 

  • BFPO

We ship to BFPO (British Forces Post Office) addresses using the Royal Mail Tracked 48 service. There are size and weight limitations when shipping to these addresses. You will not be presented with the Royal Mail shipping option if your order falls outside these parameters. 

This service means that your parcel is only tracked to it's UK BFPO destination. It will receive no tracking from then to its onward destination - wherever this may be in the world. BFPO advise allowing up to 30 days for receipt of the parcel. 
For more info, check the GOV UK Website.

Unsure of the BFPO address to use? Check out this list to cross reference the BFPO number with the correct postcode.

  • Next Weekday Delivery

When ordered before 5pm on this service your order will be dispatched on the same day. This is a tracked service so you can check the progress of your package. On the day of delivery you will also receive a text/email notifying you of your position in the delivery queue. This service does not include Saturday, Sunday or Bank Holidays. This service is only available for UK Mainland customers. Please note that ususal delivery times are up to 9pm, and at peak times (around xmas) may even be up to 10pm.

Unfortunately we cannot offer Next Day Delivery service to the following UK Postcodes;

AB31-38, AB41-56, FK17-21, HS1-9, IV1-99, KA27-28, KW, PA20-99, PH15-99, PO30-41, IM1-99, TR21-25, JE1-99, GY1-99, BT1-99.

  • Saturday Delivery 

When ordered before 5pm on Friday your order will be dispatched on the same day. This is a tracked service so you can check on the progress of your package. You will also receive a text/email notifying you of your position in the delivery queue. This service is only available for UK Mainland customers.

  • CollectPlus

When ordered before 5pm Mon-Fri on this service you order will be despatched on the same day for next working day delivery. This is a tracked service so you can check the progress of your package. Once delivered, you will also receive an email and/or text notifying you that the delivery has been made to your Collect+ location. When you are informed your delivery is available for collection, you will need to take your CollectPlus collection code plus one form of ID  For more info, click here

Please note that Collection points with postcode prefixes AB, DD, HS, IM, IV, KA, KW, PA, PH, BT, ZE, and TR21-TR25 postcodes are a +1 to +4 working day service

  • Ireland Delivery - £4.99

If ordered before 5pm your order will be dispatched on the same day. This service will typically take 2-4 Working Days for delivery. 

International Delivery Costs



Royal Mail International

4-8 days, small items only,
orders under £20


Europe
(2-4 Days)
Order under £30
£9.95

Orders over £30
£4.95



Europe
Zone 2

    £14.95

(3-5 Days)



Europe
Zone 3

£24.95

(4-6 Days)



Rest of World

£29.95

(5-7 Days)



Americas

£12-£50

(1-2 Days)

Denmark - £3.79

Austria

Estonia

Bulgaria

Australia

USA

Germany - £2.79

Belgium

Finland

Greece

Turkey

Canada

Ireland - £3.09

Czech Republic

Slovakia

Romania

Spain - £2.79

Denmark

Latvia

France

Germany

Hungary

Italy

Luxembourg

Netherlands

Poland

Portugal

Slovenia

Spain

Sweden

Please note SkateHut is not responsible for any duty or import charges for goods shipped. Please check with the customs in your country regarding any charges that may occur from purchasing goods from overseas.

The orders will be sent via Interlink and the Prices quoted above is for packages up to 5kg. If your order is over 5kg we may contact you to take extra payment for carriage.

USA Delivery

Deliveries to the USA are NEXT DAY providing they are ordered before 12 Noon (GMT) on a weekday, however on some occasions packages can be held at customs, this can typically take 2-4 days to clear and cannot be prevented, therefore SkateHut can't be held responsible if this happens.
Canada mainland areas should be next day, outlying areas may be longer. Please note, as above, there may be delays at customs.

Items under 2 Kg and of a smaller size typically cost £12 to deliver.

Items of a larger size and weight can be £20 upwards.

Please note that we cannot deliver to PO Boxes in the USA with this service.

Pre-orders

To give you the best possible chance of securing your product, you are able to place a pre-order to reserve a new product due to be released in the near future. Doing this will allocate stock to your order. Pre-orders will be fulfilled in the order that they are placed. The quicker your pre-order is placed the earlier your goods will be received.

When placing a Pre-order using debit/ credit card payment you will be charged for the full amount of the order being placed. In practice this will normally occur within 2 working days.

When placing a Pre-order using Paypal or Amazon Payments the full payment will be sent to us at the time the order is placed.

All re-stock dates given have been provided by the UK distributor, however ARE subject to changes beyond our control. In the event a pre-order is delayed we will notify all customers in the unlikely event of any changes as quickly as possible.

Please note that if any other products are ordered in conjunction with a pre-order item; unless we are instructed otherwise, these will be held until we can fulfil the whole order. 

Additional Information

All delivery costs are present at the 'My Basket' screen once the shipping destination is chosen, before any money is taken.

* Please be aware with abnormally heavy or Bulky items a SkateHut representative may contact you before shipment if this transaction cannot be performed. The checkout filters out certain items that can't go out on particular shipping services because of the size of them, e.g. ramps are usually too big to go by a Royal Mail service. In such circumstances the only shipping options available will be displayed on the website, this then may exclude some free shipping options. *

The next day service is next WORKING day and will require someone to sign for the goods. Please note next working day delivery does not include Saturday, Sunday, Bank Holidays, Public Holidays and Substitue days (see the GOV UK website for clarification)

If you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver. If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package.

We normally do not deliver to drop-shipping companies.

Our parcels are normally shipped in SkateHut branded packaging.

Can't be home for delivery? Don't worry - SkateHut can ship to any UK address so you can have your order delivered to your place of work, to a friend, a relative or neighbour. Simply enter your preferred delivery address when checking out.

Changing delivery address while your order is in transit - if you decide to change the delivery address after the delivery service was confirmed and the information was entered into the system, a redirection will lead to a different delivery time and therefore, a delayed delivery.  Note that even if the new address is very close to the initial one, the information still has to be changed and the package re-labelled, which can lead to a change in the delivery date as well.  In such cases, it would usually be quicker for the delivery to fail then pick up the order from the local depot in the evening of the due date.

Courier apps

Why not download and set up these great courier apps for your smart phone. They allow you to monitor your deliveries, make changes to deliveries and more!

Yodel Royal Mail CollectPlus
Get the Yodel app on Google Play Get the Royal Mail app on Google Play Get the CollectPlus app on Google Play
Yodel app on the App Store Royal Mail on the App Store CollectPlus on the App Store
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