Please read the below information regarding your delivery. If you have any questions regarding delivery please don’t hesitate to contact us on either 01215011111 or sales@skatehut.co.uk.
Delivery Options Explained
Below is a breakdown of the delivery options we offer.
- Royal Mail First Class (1-3 Working Days)
When ordered before 3pm your order will be dispatched on the same day via Royal Mail First Class. Please allow 1 to 3 days for delivery of your item.
- Hermes Tracked (1-4 Days)
When ordered before 3pm your order will be dispatched via Hermes. This is a tracked service so you can check where your item is and when the delivery is due. This would usually be within 2 days, inclusive of Saturdays.
- DPD Tracked Next Working Day
When ordered before 3pm your order will be dispatched on the same day via DPD. This is a tracked service so you can check the progress of your package. You will also receive a text/email notifying you of an estimated hour delivery window. Your item will be with you on the next working day. This does not include Saturday. This service is only available for UK Mainland customers.
- DPD Next Working Day – By Noon
When ordered before 3pm your order will be dispatched on the same day via DPD. This is a tracked service that will be with you in the morning of the next working day. This does not include Saturday. This service is only available for UK Mainland customers.
When ordered before 3pm on Friday your order will be dispatched via DPD. This is a tracked service so you can check on the progress of your package. You will also receive a text/email notifying you of dispatch and an estimated hour delivery window. This service is only available for UK Mainland customers.
- Channel Islands (1-3 Days)
This option is for customers from the Channel Islands. If ordered before 3pm your order will be dispatched on the same day via Hermes tracked service. This will take 2-3 days for delivery.
This option is for customer in Ireland and Northern Ireland. If ordered before 3pm your items will be dispatched on the same day via Nightline. This is a tracked service so you can check the progress of your delivery. This service typically takes 2 days.
Unfortunately we cannot offer next day service to the following UK Postcodes;
AB30-38, AB44-56, FK17-21, G83, HS1-9, IV1-99, KA27-28, KW, PA20-99, PH15-99, PO[30-41], IM1-99, TR21-25, JE, GY, BT1-99
If you reside within one of the above postcodes your delivery options will automatically be presented when checking out.
Delivery Costs
Order Value under £10
- Royal Mail First Class (1-3 Working Days) - £1.95
- Hermes Tracked (1-4 Days) - £2.95
- DPD Tracked Next Working Day - £4.95
- ROI and NI (3-4 Days) - £4.95
- Channel Islands (1-3 Days) - £4.95
- DPD Europe Tracked (2-5 Days) - £11.95
Order Value £10 - £100
- Hermes Tracked (1-4 Days) - £2.49
- DPD Tracked Next Working Day - £3.95
- ROI and NI (3-4 Days) - £4.95
- Channel Islands (1-3 Days) - £4.95
- DPD Tracked Next Working Day by Noon - £8.95
- DPD Saturday - £9.95
- DPD Europe Tracked (2-5 Days) - £11.95
Order Value over £100
- Hermes Tracked (1-4 Days) – FREE
- DPD Tracked Next Working Day – FREE
- ROI and NI (3-4 Days) - £4.95
- Channel Islands (1-3 Days) - £4.95
- DPD Tracked Next Working Day by Noon - £8.95
- DPD Saturday - £9.95
- DPD Europe Tracked (2-5 Days) - £11.95
International Delivery
DPD Europe Tracked Zone 1 (2-5 Days) - £11.95
- Belgium
- France
- Germany
- Luxembourg
- Netherlands
- Austria
- Finland
- Denmark
- Sweden
DPD Europe Tracked Zone 2 (3-5 Days) - £17.95
- Czech Republic
- Italy
- Spain
- Slovenia
- Estonia
- Hungary
- Poland
- Slovakia
- Latvia
- Lithuania
DPD Europe Tracked Zone 3 (4-8 Days) – £24.95
If your country is not listed above please email sales@skatehut.co.uk and we will be able to provide a quote for delivery.
Deliveries to the USA
Deliveries to the USA are NEXT DAY providing they are ordered before 12 Noon (GMT), however on some occasions packages can be held at customs, this can typically take 2-3 days to clear and cannot be prevented, therefore Skate Hut can't be held responsible if this happens.
Items under 2 Kg and of a smaller size typically cost £12 to deliver
Items of a larger size and weight can be £20 upwards
All delivery costs are present at the 'My Basket' screen once the shipping destination is chosen, before any money is taken.
Please be aware with abnormally heavy or Bulky items a Skate Hut representative may contact you before shipment if this transaction cannot be performed.
The small print (Actually quite big…)
Please note for UK Next Working Day Service if you place an order after 3pm on a Thursday your order will be dispatched on Friday for delivery on Monday (Unless a Saturday delivery option is selected at checkout). If you place an order after 3pm on a Friday your order will be despatched on Monday for delivery on Tuesday. The service is next WORKING day (provided you order before 3pm) and they require someone to sign for the goods, please note next working day delivery does not include Saturday. Please note if you request that the package is left somewhere without a signature, this will only be done at the discretion of the delivery driver. If you do request an item is left without a signature, you assume responsibility for any loss or damage to the package.
If you need an order delivered the following day but it is after 3pm please email or call us and we will endeavour to despatch your order up until our courier collects at about 4pm.
If for any reason there is a delay in shipping your order a Skate Hut representative will contact you as soon as possible to inform you of any issue.
